In order to participate in Creator Licensing campaigns, your Facebook account should be authorized on Insense and all permissions given. If it’s not, you’ll see a message prompting you to connect and give permissions at the top of your chat:

Click the “connect” button and follow the instructions.

You also have to make sure that you’re the admin of your Facebook page and linked Business account.

Here’s how you can check whether you have the admin rights: Facebook Page Admin rights video & Facebook Business Account Admin rights video (for the videos, maybe designers could add arrows and circles).

Lastly, your Instagram account has to be set as “Professional” and linked to a Facebook Page which in turn should be linked to a Facebook Business account (as mentioned above, you have to be the admin). Here’s how you can link your Instagram account to your Facebook Page: Link Instagram to a Facebook page.

If you’re still experiencing a problem, but you’re sure you have the admin rights, your IG is linked to Facebook Page and you have authorized Facebook on Insense, please contact the Insense Support team at [email protected] or via the chat option on our website/app.